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WHAT IS STORED? We store your name, email address, phone number, billing and shipping address, eCommerce transaction (purchase) history, and web site usage statistics. We also save any messaging we exchange with you (such as emails). We do not typically record phone calls like the corporate call centers out there but that does not mean we will never record phone calls.
We do not store your full credit card number. This prevents any credit card breaches of our customers' information. We don't need to store it, therefore, we don't.
All user logins, shopping cart purchases and credit/debit card transactions are conducted over a 256-bit secure/encrypted link between the server and your computer or hand held device. This ensures privacy and security with your financial information (and ours).
If you have any questions then please contact the OtwellMusic Support or via 770-226-4436. In most cases, we respond within 12 - 24 hours.
Thanks for reading and Have a great day.
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